Doctor consultations in the AmzoCare app

Licensed care for UAE teams.

AmzoCare connects employees and members to licensed doctors — with video, phone and chat consultations in Arabic and English, AED fees shown upfront and advisors who help you understand what your policy covers.

AmzoCare doctor consultation support

3

Ways to consult

Video, phone and chat from the AmzoCare app

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Languages

Consultations in Arabic and English

3

Core emirates

Dubai, Sharjah and Abu Dhabi

AED

Fees shown upfront

Every booking shows its fee before you confirm

Care coordination

Your personal medical team for the UAE.

Medical advisors review symptoms, employee history and network eligibility so members know whether to use teleconsultation, a clinic visit or emergency care.

AmzoCare mobile app medical advisor screen

Continuous support from chat to claim-ready referrals.

Whether a member needs a quick prescription, chronic care review or help finding a covered provider, AmzoCare coordinates the next step with UAE network rules in mind.

Licensed doctors and care advisors
Video, phone and chat consultations
Guidance on what your policy covers
Member triage and follow-up
AEDClear AED fees before every booking

Consultation specialties

What our doctors cover

Fees and availability are confirmed in the booking flow. Coverage depends on your own policy.

General practice

Everyday primary-care concerns — fevers, infections, aches and prescriptions — handled over video or phone from wherever you are.

Video · Phone · Chat

Women’s health

Confidential consultations for women’s health questions, with guidance on when in-person diagnostics or a specialist visit makes sense.

Video · Chat

Paediatrics

Support for dependent children — vaccination questions, fevers and nutrition guidance — without a waiting room.

Video · Phone

Nutrition & lifestyle

Practical plans for weight, cholesterol and everyday energy, including Ramadan-aware guidance for fasting teams.

Video · Chat follow-up

Chronic-care follow-up

Ongoing check-ins for diabetes, blood pressure and other long-term conditions, with lab bookings through the benefits wallet.

Video · Phone · Lab follow-up

Medical-advisor chat

Not sure where to start? Describe your symptoms in chat and an advisor helps you pick the right consultation or next step.

Chat · Human handoff

How it works

From symptom to covered care in four steps.

The experience is built for UAE insurance workflows: transparent AED pricing, teleconsult choice, provider guidance and documentation for claims support.

1

Start with chat triage in the AmzoCare app.

2

Book a video or phone consultation with the right doctor.

3

If clinic care is needed, advisors help you find providers your own policy covers.

4

Prescriptions, lab requests and follow-ups stay visible to the member — HR tracks claim status without seeing medical details.

Live pilot

Built with our pilot teams in the UAE

AmzoCare is running as a live pilot with Aries Marine, part of the Aries Group. Pilot members use the app for doctor video consultations, medical-advisor chat, digital e-cards and claim filing — and what we learn from crews and HR teams on the ground shapes every release.

AmzoCare members receiving care support

Care beyond sick days.

Give UAE employees instant clinical support, network guidance and claims-ready documentation in one health benefit.