Data privacy and security

01Protect your sign in

Keep verification codes private. Use only sign in methods offered by the app, and tell support if you suspect someone else has access to your account. Check that you are using amzocare.com before entering account information.

02Choose the right patient

Check the patient profile before uploading a report or prescription. Share only the information needed for your request, and confirm that you are authorised to act for any family member you add.

03You control health permissions

Health sync starts from your action and the permissions you allow on your device. You can manage individual permissions through Apple Health or Health Connect. Missing permission or missing readings can leave a metric unavailable.

Use Clear synced health data on the Body page to remove device readings from your AmzoCare account and switch syncing off. Other uploaded or entered records are handled separately.

04Protected request handling

Care coordinators use the operations dashboard to manage requests. A notification or reference number does not replace signing in to access protected request details.

Check the confirmed doctor, facility, timing, recipient and payment information before proceeding. Contact support if an update does not match your request.

05Ask about your information

Use Help and support for questions about access, corrections, deletion or a suspected privacy incident. Include a request reference if relevant, but never send passwords or verification codes.

The Privacy Policy explains what information is used, the service providers involved, your choices and retention considerations.